Terms of Service

These Terms of Service (the Terms) are a binding agreement between you and Invoice Aura regarding the Invoice Aura websites, applications, software, support, and related services (together, the Service). By clicking to accept these Terms, or by continuing to use the Service after accepting them, you enter this agreement and confirm that you have read our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and legally capable of entering a contract. If you use the Service for a company or another person, you represent that you have authority to bind them; “you” then includes both you and that organization. The Service is intended for business and professional use.

Invoice Aura is a software platform for creating and managing business records such as clients, invoices, estimates, bills, receipts, statements, recurring documents, tracked work, files, communications, reports, and payment records. Features may let you email documents, publish controlled document links, invite team members, and connect independent payment services.

Invoice Aura provides tools. We are not a party to any transaction between you and your client, customer, vendor, employee, contractor, or other recipient. We do not collect debts, hold or transmit funds, guarantee payment, verify a counterparty, or enforce an invoice.

• You must provide accurate information and keep your login email and email account secure.
• You are responsible for activity performed through your account and for promptly reporting suspected unauthorized access.
• You are responsible for team members, contractors, and other people you authorize, including their permissions and compliance with these Terms.
• An account is personal to its user. Do not share one-time codes, session access, or another person’s account.
• We may rely on instructions submitted through an authenticated account until you notify us of unauthorized access.

Paid plans, prices, billing intervals, included features, and taxes are shown before purchase. Unless stated otherwise, subscriptions renew automatically for the same interval until cancelled. You authorize the applicable billing provider to charge the payment method on file for recurring fees, taxes, and authorized adjustments.

You may cancel through Invoice Aura’s billing portal or, if you subscribed through an app store, through that store. Cancellation normally takes effect at the end of the current paid period. Except where required by law or expressly stated at purchase, fees are non-refundable and we do not provide credits for partial periods, unused accounts, or unused features. App-store refunds and billing are also subject to the store’s rules.

We may change fees or plan features prospectively by giving reasonable notice. Continuing a subscription after the effective date accepts the change. If you do not accept it, cancel before the next renewal. You remain responsible for applicable sales, use, withholding, VAT, GST, HST, and similar taxes other than taxes on our net income.

As between you and Invoice Aura, you retain ownership of the business records, logos, files, text, and other content you or your authorized users place in the Service (Customer Data). You grant Invoice Aura and its service providers a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, display, format, and otherwise use Customer Data only as needed to provide, secure, support, and improve the Service, comply with law, and follow your instructions. This licence ends when the data is deleted, subject to protected backups and lawful retention described in the Privacy Policy.

You represent that you have all rights, permissions, notices, and lawful bases needed for Invoice Aura to process Customer Data and send communications as you direct. You are responsible for the accuracy, legality, integrity, and appropriateness of Customer Data. Do not use the Service as the only copy of records you are legally required to preserve; export and retain backups suitable for your business.

You—not Invoice Aura—are solely responsible for:

• the products or services you sell, the work you perform, and every agreement or dispute with a client, customer, vendor, or other person;
• the accuracy, authorization, numbering, currency, tax treatment, payment terms, legal sufficiency, delivery method, and retention of each record or document;
• determining whether an estimate was accepted, an invoice is enforceable, a payment was made, a debt is due, or a refund, credit, chargeback, or collection step is appropriate;
• all income, sales, payroll, value-added, withholding, reporting, licensing, consumer-protection, privacy, anti-spam, sanctions, and other obligations applicable to your business; and
• obtaining professional accounting, tax, legal, financial, or collections advice when needed.

Invoice Aura is not an accounting firm, law firm, tax preparer, collection agency, escrow service, bank, money transmitter, payment processor, credit bureau, or financial adviser. Templates, totals, reminders, reports, status labels, and help content are operational tools, not professional advice or official determinations.

Payment integrations are optional connections to independent services such as Stripe, PayPal, Authorize.Net, and Mollie. Your relationship with each provider is governed by its own agreement, privacy policy, fees, eligibility rules, reserve requirements, dispute procedures, prohibited-business rules, and availability. You are responsible for configuring credentials and account details correctly and protecting secret keys.

To the fullest extent permitted by law, Invoice Aura has no responsibility or liability for a provider’s acts or omissions or for any failed, delayed, duplicated, reversed, disputed, unauthorized, or misdirected payment; incorrect account information; provider outage; fraud; refund; chargeback; reserve; hold; conversion; exchange rate; fee; fine; tax; account restriction; data loss; or security incident. A payment status in Invoice Aura is a record-management aid and does not prove settlement, finality, availability of funds, or satisfaction of a debt. Confirm funds directly with the applicable provider or financial institution.

Invoice Aura does not take possession of funds owed to you and is not liable to you, your client, or your client’s customer for non-payment, late payment, collection costs, lost revenue, or any underlying transaction. Your client or customer must direct payment disputes to you and the relevant payment provider.

You authorize us and our email provider to send the documents, reminders, receipts, invitations, and other transactional messages you initiate or configure. You are the sender for legal and commercial purposes and are responsible for recipient addresses, content, consent, timing, frequency, and compliance with anti-spam and other communications laws.

Email and internet delivery are not guaranteed. Messages may be delayed, filtered, rejected, altered, duplicated, or misdirected. Public links may be accessed by anyone who obtains the link and may record views or responses. Use an appropriate delivery method, protect links, verify important communications independently, and do not treat a delivery or view status as conclusive legal proof unless applicable law says otherwise.

You must not, and must not help anyone else to:

• use the Service unlawfully, fraudulently, deceptively, or to violate another person’s rights;
• send spam, phishing, malware, abusive content, or communications without the authority or consent required by law;
• upload highly sensitive information that is unnecessary for ordinary business invoicing, including account passwords, full payment-card data, or government authentication credentials;
• probe, disrupt, overload, bypass, or interfere with Service security, rate limits, access controls, infrastructure, or another account;
• reverse engineer, scrape, copy, frame, resell, sublicense, or use the Service to build a competing product except where a restriction is prohibited by law;
• introduce malicious code or use automated access other than through interfaces we expressly make available; or
• remove proprietary notices, impersonate another person, or misrepresent affiliation with Invoice Aura.

We may investigate suspected violations and remove content, restrict delivery, or suspend access when reasonably necessary to protect the Service, users, recipients, or third parties.

Invoice Aura and its licensors own the Service, software, interfaces, designs, documentation, trademarks, and related intellectual property, excluding Customer Data. Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during the subscription term.

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided we do not identify you publicly without permission.

The Service may link to, interoperate with, or depend on third-party products, app stores, networks, hosting, email, storage, payment, or other services. Those services are not controlled by Invoice Aura, and their own terms and privacy practices apply. We do not endorse or warrant third-party services and are not responsible for their availability, security, accuracy, content, support, or changes. You must comply with all third-party terms that apply to your use.

We may add, change, limit, suspend, or discontinue features, and may perform maintenance, at any time. We will use reasonable efforts to give notice of a material reduction to paid core functionality when practical. The Service may experience interruptions, errors, data delays, or security incidents, including events outside our reasonable control.

Preview, beta, trial, or experimental features may be changed or withdrawn without notice and may be less reliable. They are provided for evaluation and should not be used for critical records or workflows. We do not promise any future feature, integration, availability level, or outcome unless a separate signed agreement says otherwise.

You may stop using the Service or request account deletion at any time. Subscription cancellation and account deletion are separate: cancel recurring billing through the billing provider or app store before deleting your account. Deletion is permanent and may remove every business you own and its related data. Data controlled by another workspace owner, already delivered to recipients, or retained by an independent provider may remain.

We may suspend or terminate access, restrict a feature, or remove Customer Data if you materially breach these Terms, fail to pay, create security or legal risk, use the Service abusively, or if needed to comply with law. When circumstances permit, we will provide notice and an opportunity to cure. We may terminate the Service generally on reasonable notice.

On termination, your licence ends and unpaid amounts remain due. Sections that by their nature should survive—including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and general provisions—will survive.

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform or exercise rights under these Terms, protect it with at least reasonable care, and disclose it only to people who need it and are bound to protect it. These duties do not apply to information independently developed, rightfully received without restriction, already known without a duty, or public through no breach. A party may disclose information when legally required and, where lawful, will provide notice so the other party can seek protection.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT, OUTPUTS, TEMPLATES, REPORTS, INTEGRATIONS, AND SUPPORT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INVOICE AURA DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND COLLATERAL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR SUITABLE FOR A PARTICULAR LEGAL, TAX, ACCOUNTING, RECORDKEEPING, COLLECTION, OR PAYMENT PURPOSE; THAT DATA WILL NEVER BE LOST OR COMPROMISED; OR THAT ANY DOCUMENT WILL BE DELIVERED, VIEWED, ACCEPTED, ENFORCEABLE, PAID, OR PAID ON TIME. NO ORAL OR WRITTEN INFORMATION CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVOICE AURA AND ITS OWNERS, AFFILIATES, PERSONNEL, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, OR ANTICIPATED SAVINGS; LOSS, CORRUPTION, OR UNAVAILABILITY OF DATA; COST OF SUBSTITUTE SERVICES; PAYMENT DELAY OR NON-PAYMENT; COLLECTION COSTS; OR THIRD-PARTY CLAIMS, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF INVOICE AURA AND THE OTHER RELEASED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO INVOICE AURA FOR THE SERVICE DURING THE SIX MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) CAD $100.

These exclusions and limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not exclude liability that cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct where applicable. Nothing in these Terms waives a non-waivable consumer right or statutory remedy. The allocation of risk in this section is an essential basis of the bargain and the fees charged for the Service.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Invoice Aura and its owners, affiliates, personnel, licensors, and service providers from third-party claims, demands, proceedings, losses, liabilities, damages, judgments, settlements, penalties, and reasonable legal fees arising from or relating to: your Customer Data; your products, services, invoices, estimates, bills, payments, taxes, collections, or business relationships; your communications or public links; your violation of law, third-party rights, or these Terms; or use of the Service by anyone you authorize.

We will give reasonable notice of an indemnified claim and may control its defence and settlement. You may not settle a claim in a way that admits fault by or imposes an obligation on Invoice Aura without our written consent. This section does not require a consumer to indemnify us where prohibited by applicable law.

These Terms and any dispute arising from them or the Service are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a claim, each party will make a good-faith effort for 30 days to resolve it after written notice describing the issue and requested relief. Unless applicable law requires otherwise, the courts located in Toronto, Ontario have exclusive jurisdiction, and each party submits to those courts. Either party may seek urgent injunctive or protective relief without completing the informal process.

If you are a consumer, the laws and courts of your home jurisdiction may provide mandatory rights that these Terms cannot change. Nothing here prevents you from bringing a claim or participating in a proceeding where that right cannot lawfully be waived.

If you download an Invoice Aura app through Apple’s App Store, the Apple Standard Licensed Application End User License Agreement applies to the app licence, and these Terms additionally govern your account and use of the Service. If you download through Google Play or another distributor, that distributor’s usage rules also apply. Store terms control only to the extent they cannot be reconciled with these Terms.

For an app obtained from Apple’s App Store, you and Invoice Aura acknowledge that:

• these Service Terms are between you and Invoice Aura, not Apple, and Invoice Aura is responsible for the Service;
• your app licence is non-transferable and limited to Apple-branded products you own or control, subject to Apple’s Usage Rules, Family Sharing, and volume-purchase rules;
• Apple has no obligation to provide maintenance or support for the app;
• if the app fails to conform to an applicable warranty that has not been disclaimed, you may notify Apple for any app-purchase-price refund available under Apple’s rules, and Apple has no other warranty obligation;
• Invoice Aura, not Apple, is responsible for addressing claims about the app or Service, including product, legal-compliance, consumer-protection, privacy, and intellectual-property claims, subject to these Terms and applicable law;
• you are not in a country subject to a United States government embargo, designated as supporting terrorism, or listed on a United States government restricted-party list;
• you will comply with applicable third-party terms, including your wireless-data agreement; and
• Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

Apple, Google, and other distributors are not responsible for the underlying transactions between you and your customers or for any payment integration. Developer and support contact information is set out below and in the applicable app-store listing.

We may update these Terms for future use of the Service. We will post the revised Terms and update the effective date. If a change is material, we will provide reasonable additional notice, such as an in-app message or email. Unless law requires otherwise, material changes take effect on the stated date and apply prospectively. Continuing to use the Service after that date accepts the revised Terms. If you do not agree, you must stop using the Service and cancel any subscription.

These Terms, the Privacy Policy, the plan or order shown at purchase, and any additional terms expressly accepted for a feature are the entire agreement about the Service and replace prior discussions on that subject. If they conflict, a signed order controls for that order, feature-specific terms control for that feature, and these Terms control otherwise.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, financing, sale of assets, or by operation of law. The parties are independent contractors; these Terms do not create an agency, partnership, employment, fiduciary, or franchise relationship.

Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations. A waiver must be in writing and is not a continuing waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest will remain effective. Headings are for convenience. The word “including” means “including without limitation.” Notices may be sent electronically to the account email or posted in the Service.

Except for Apple and its subsidiaries as described above, these Terms do not create rights for anyone other than you and Invoice Aura.

Questions, complaints, or claims about the Service may be sent to support@invoiceaura.com. Legal notices should clearly identify the sender, account email, issue, and requested resolution.